FAQ’S
Common questions and answers about Foundations Counseling New Hampshire.
Downloadable patient forms.
Do the therapists at Foundations Counseling work for the Division of Children, Youth and Families (NH DCYF)?
No. We do, however, have a partnership with them, so we can work together to help families. We provide consultation, education, and training to DCYF staff and treatment services for individuals (adolescents & adults) involved with DCYF, including Juvenile Justice Services.
Is my information confidential?
Once we connect with you, confidentiality starts. Legally, we cannot share any protected health information (including substance use) without your written consent. You have the right to choose what information can be shared and with whom it can be shared. For example, if you only want DCYF or Juvenile Justice Services to know that you are meeting with a therapist at Foundations Counseling but you don’t want us to share information about your treatment, you can sign a release of information for attendance only.
How do I access services?
All of our referrals come directly from DCYF. It’s best to ask your CPSW (Child Protective Service Worker) or JPPO (Juvenile Probation & Parole Officer) for a referral. Alternatively, you can call us at (603) 260-0646.
What services do you provide?
We provide co-occurring substance use and mental health outpatient treatment. This includes an assessment, short or long term treatment, clinical case management and support with community referrals for other levels of care, as needed.
Can you do a LADC Evaluation?
At your first appointment you and your therapist will complete an intake. This is the information that is used for diagnostic purposes and treatment recommendations. If requested by DCYF or Juvenile Justice Services, we can complete a formal evaluation report.
How much do treatment services cost? Do I need insurance?
There is no cost to your for treatment. We do not bill insurance. The services you receive are paid directly by the State of NH through a contract with DHHS-DCYF.
How effective are your services?
Between 2020-2024, approximately 78% of the families that engaged in treatment with us during a DCYF Assessment remain safely together. During the same time frame, approximately 68% of families that engaged in treatment in DCYF Family Service Cases stayed together or were successful in their goal of reunification. We expanded to Juvenile Justice Services in July 2024. We look forward to having outcome data for these clients in 2025.
What can I expect to discuss during my time in a treatment session?
During treatment, our therapists will ask you what you about your goals for treatment. We will work, at your pace, to discuss strategies to help you accomplish these goals and overcome any challenges you face. We can focus on your mental health, addiction, recovery, family, relationships and/or your DCYF or Juvenile Justice case since all of these may have an impact on your goals.
Do you work with clients who live outside of New Hampshire?
The therapists at Foundations Counseling are licensed to provide care in the state of NH. That means that our clients must be in NH at the time of the counseling session. Some of our therapists also hold clinical licenses in bordering states. Please talk with your therapist if you reside or plan to move to another state.
What are the hours of operation for Foundations Counseling?
We are open from 8am – 4:30pm, Monday through Friday. Unfortunately, we don’t offer evening or weekend appointments. We are closed for all NH state holidays.
Where will we meet?
Our therapists work out of the NH DHHS offices, but we can meet you elsewhere if you prefer. Some options include your house, in the community, like at a park or coffee shop, and/or over telehealth video
